Warranty & Care

Warranty & Care for Your Precious Jewelry

Lifetime Warranty Just for You

First off, let's talk jewels! We're excited to offer a lifetime warranty on all our jewelry pieces. Yes, you read that right - lifetime!

If your TWLE piece runs into any hiccups at any time, we've got you covered. Before you send it back, please reach out to us. We kindly ask that you bear the return shipping costs, and if you decide to insure the returned items (which we recommend for peace of mind), those charges are on you. And hey, don't forget to upload the tracking number after you send it back. We're all about keeping things transparent!

Jewelry Care Tips

Loving your jewelry means taking good care of it. Here are some handy tips to keep your precious pieces sparkling:

  • Store them in a cool, dry place, away from direct sunlight and heat.
  • Keep them off during heavy tasks, workouts, or swims.
  • Gently clean them with a soft cloth, brush, and soapy water now and then.
  • Before spritzing on perfume or applying lotions, take them off.
  • Keep your gems out of reach from tiny hands and paws.

By following these simple steps, you'll ensure your jewelry looks gorgeous and holds its value for years to come.